• Driving the sales performance of the e-commerce platform
• Managing and executing promotional campaigns
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance
• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
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